Order and Contact Us

All of our cookies are handmade, to order. After you complete the form below and submit your questions or request, one of our cookie experts will contact you by email or phone to confirm your order and answer questions.  Please note that the Holidays are our busiest time, so please send your order in early to insure delivery.

To place an order please complete the form below. In the Comments/Questions area you can include a message for a FREE gift card (if desired) or simply send us a message. In the Order Details/Questions area please outline the details of your order and any additional questions, finally click SUBMIT. Once we have received your order we will contact you to confirm your request and delivery order. Payments can be made by Check, PayPal or a credit card through Paypal. A PaPal account is not required for your purchase.  

Your satisfaction is our goal. If you are not happy with your purchase for any reason we will gladly exchange it or issue a refund. We welcome and appreciate your feedback and are happy to answer any questions or consider any special requests. Although it may be difficult to reach us by phone at times, we check our emails frequently and respond to all emails in a timely manner. If you have not received a reply from us, please check your Spam folder.

Thank you from your Springerle bakers,
Ken Hamilton
Alice Maddron
thespringerlebakery@verizon.net
(828) 380-9869

Testimonials:

Ken,
The cookies arrived safe and sound today. They are absolutely amazing!!! You are very, very talented. I really was blown away by the finished product. It almost tastes like there is a light coating of some sort of glaze or frosting on the outside. What is that sweet outer shell? The inside of the cookie has an amazing texture especially when contrasted to the outer shell.
The mold pattern was fantastic.
I will definitely use you again in the future. Truly outstanding.
Thank you. 
Laurie Snarr